Payment may be made with MasterCard,
Visa, Discover, American Express or pre-paid.
We charge shipping and handling fees on all orders. Charges are FOB shipping point and can vary greatly depending on weight, shipping method and destination. Livesay's Inc can ship via most common carriers such as UPS, FedEx and USPS and reserve the right to choose the best carrier.
Our minimum order is $25.00, excluding shipping and handling
charges. Any order less than $25.00 will be charged an additional
$3.00 handling fee on top of regular shipping and
We will gladly accept returns on merchandise provided the
product is not damaged or used and is returned in the original package.
All returns must be received by Livesay's Inc within 30 days of
the date of invoice for a complete credit or refund (less any shipping
charges). Any return after 30 days will be subject to a 20% restocking
fee and the customer will receive credit towards future orders only.
No returns are accepted after 60 days. Returns must be made in a
sturdy cardboard box and accompanied by a copy of the invoice and
a note of explanation. All return shipping and insurance costs are
the customer's responsibility. No electronic watch parts, including
movements, can be returned for credit or an exchange if the package
has been opened. No returns on videos, books, discontinued or special
If a shipment is damaged, opened or tampered with during transit, the customer must contact the carrier immediately and file a claim. We can not do this for you. Retain all packaging material until after an inspection has been made by the carrier.
We make every effort to keep all products you see advertised
in stock. In the event we are out of stock of an item you order,
we will back order it and ship it to you upon our receipt. Back
ordered items will be indicated on your invoice. However, if you
provide us prior notice, we can hold your order until all items
are available or we can ship what is available and cancel all items
that are currently out of stock. But, you must let us know your
preference in advance. We do charge for shipping on all back ordered
Appropriate sales tax is charged on all orders bound for
Florida unless we have proper exempt documentation on file.
All products sold by Livesay's are restricted for use by
professional tradesmen only. Our products are not for general public
or household use. All products should be operated with in the guidelines
as specified by the manufacturer.
All warranties are between the end user and the products manufacturer. Any claims of defect in material or workmanship are to be handled by the manufacturer and at their discretion.